Accessibility statement

Looking for a therapist is hard enough without a website getting in the way. Whether you use a screen reader, navigate by keyboard, magnify your screen or simply prefer less motion, you should be able to read every page and reach out with ease. This statement explains what we have done and how to tell us when something falls short.

What standard do we follow?

We build this site toward the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG is published by the World Wide Web Consortium (W3C) and is the most widely used standard for web accessibility. Level AA covers the core needs of people with visual, hearing, motor, cognitive and other disabilities. We say “built toward” because accessibility is ongoing work, not a one-time certificate.

What accessibility features does the site include?

• Keyboard navigation. Menus, links, buttons and the request form can be reached and used with a keyboard alone.
• Visible focus. The element you are on is clearly outlined, so you always know where you are on the page.
• Reduced motion. If your device or browser is set to reduce motion, animations on this site turn off.
• Semantic headings. Pages use a logical heading structure, so screen reader users can scan and jump between sections.
• Alt text. Meaningful images have text alternatives, and purely decorative images are hidden from assistive technology.
• Color contrast. Text and interface colors are chosen to meet AA contrast levels.
• Readable content. We write in plain language, use short paragraphs and use headings that make sense on their own.

How do we test and maintain accessibility?

We check new templates and pages with the keyboard, review heading structure and contrast, and test reduced-motion behavior before pages go live. When we add new features, such as interactive tools or data visualizations, we review them against the same standard. Content changes are part of the same editorial review process that governs the rest of the site.

Are there known limitations?

Some content may link to outside websites, such as government agencies or research journals, that we do not control. Their accessibility may differ from ours. Documents published by those organizations, such as PDF files, may not meet the same standard. If you need information from a linked source in another format, let us know and we will try to help.

How can I report a barrier?

If something on this site is hard or impossible for you to use, we want to know. Please use our request form and begin your message with “Accessibility”. It helps to include:

• the page address
• what you were trying to do
• the device, browser and any assistive technology you use (if you are comfortable sharing)

If the form itself is the barrier, a friend, family member or support person can send the request on your behalf. We will respond using your preferred contact method and, while we work on a fix, offer to provide the information you need in another way.

Our commitment

We treat accessibility barriers as real problems to fix, not as edge cases. Feedback helps us make the site better for everyone who comes here looking for support. For how we handle the information you send through the form, see our privacy notice.